1. Introduction
Welcome to Madras Bhavan ("we," "our," or "us"). We are an authentic South Indian restaurant located in Gotri–Sevasi, Vadodara, Gujarat. We respect your privacy and are committed to protecting the personal information you share with us when you browse our website (https://madrasbhavan.in), view our menu, make table bookings, or reach out to us via telephone or WhatsApp.
2. Information We Collect
We only collect personal information that you voluntarily choose to provide to us when contacting us, including:
- Contact Details: Your name, phone number, and email address when you call, WhatsApp, or email us for dining reservations, takeaway orders, or event inquiries.
- Dining Preferences: Party size, preferred seating area (AC Restaurant or Garden Restaurant), and timing details for table bookings.
- Technical & Browsing Data: Standard anonymous server logs, device type, browser version, and pages viewed, collected to ensure optimal website performance and fast loading times.
3. How We Use Your Information
We use your information exclusively for legitimate restaurant business operations, including:
- Confirming and managing your dining reservations and group events.
- Coordinating takeaway orders and answering your queries via call or WhatsApp.
- Maintaining, optimizing, and securing our website so that it remains fast, reliable, and user-friendly.
- Complying with applicable local laws and regulations.
We do not sell, rent, or trade your personal information to any third parties for advertising or commercial marketing purposes.
4. Cookies & Tracking Technologies
Our website uses minimal, essential cookies and browser caching mechanisms solely to provide smooth site navigation, load pages in under 2 seconds, and remember user preferences. You can adjust your browser settings to decline cookies at any time, though some interactive features (such as caching the flip-book menu) may function more smoothly with cookies enabled.
5. Third-Party Integrations
Our website links to or embeds trusted third-party services to enhance your experience:
- Google Maps: Used to display our physical restaurant location and offer interactive driving directions.
- WhatsApp: Enables instant direct chat for inquiries and bookings. When using WhatsApp, their respective privacy policy applies.
- Google Web Fonts & CDNs: Used to render typography and optimize asset loading speed across devices.
6. Data Security & Retention
We implement standard technical and organizational security measures to protect your personal details against unauthorized access, loss, or misuse. Information provided for table reservations is retained only as long as necessary to fulfill the requested service and comply with legal requirements.
7. Your Privacy Rights
You have the right to request access to the information we hold about you, request corrections, or ask us to delete your contact details from our records at any time. To make a request, simply reach out to us using the contact details below.
8. Contact Us
If you have any questions or feedback regarding this Privacy Policy, please contact us:
Madras Bhavan126/A, beside Sathiya Tiles, near Jalsa Apartment,
Gotri – Sevasi, Vadodara, Gujarat 391101, India
Phone: 84105 59999
Email: madrasbhavan22@gmail.com
Website: https://madrasbhavan.in